Ensure follow-up |
See patients and their parents repeatedly |
Helps to build trust and partnership |
Explore patient's views, beliefs and preferences |
Explore illness perceptions and medication beliefs |
Examine patient's context, views, and preferences |
Discuss potential barriers to adherence (see barriers to adherence box) |
Invite questions, comments, remarks |
Express Empathy |
Positive, caring attitude |
Use active listening techniques |
Provide information tailored to patient's needs |
Exercise shared decision making |
Aim for concordance (see definitions box) |
Take patient's views and preferences into account |
Agree on treatment and action plan with patient |
Evaluate |
During follow-up visits: evaluate success of treatment |
Discuss adherence in non-judgmental fashion |
Offer help when needed to overcome barriers |