Table 1

Barriers to effective feedback

  • Generalised feedback not related to specific facts

  • Lack of advice on how to improve behaviour

  • A lack of respect for the source of feedback

  • Fear of upsetting colleagues

  • Fear of damaging professional relationships

  • Defensive behaviour/resistance when receiving feedback

  • Physical barriers: noise, or improper time, place or space

  • Personal agendas

  • Lack of confidence