User profiles for Thomas Jones

Thomas M. Jones

University of Washington
Verified email at uw.edu
Cited by 32951

Ethical decision making by individuals in organizations: An issue-contingent model

TM Jones - Academy of management review, 1991 - journals.aom.org
Existing theoretical models of individual ethical decision making in organizations place little
or no emphasis on characteristics of the ethical issue itself. This article (a) proposes an issue…

Convergent stakeholder theory

TM Jones, NC Wicks - Business Ethics and Strategy, Volumes I …, 2018 - taylorfrancis.com
We describe two divergent approaches to stakeholder theory—a social science approach
and a normative ethics approach—and examine their differences and similarities. Since …

[PDF][PDF] Why satisfied customers defect

TO Jones, WE Sasser - Harvard business review, 1995 - van-haaften.nl
Finally, the discussion turns to four business units whose customers generally are neutral or
pleased but certainly not delighted. Two divisions manufacture large industrial machinery. …

[PDF][PDF] Putting the service-profit chain to work

JL Heskett, TO Jones, GW Loveman… - Harvard business …, 1994 - coloradohealth.org
To maximize your profits, strengthen all the links in your service-profit chain. For example,
fast-food giant Taco Bell found that its stores with low workforce turnover (a key marker of …

Instrumental stakeholder theory: A synthesis of ethics and economics

TM Jones - Academy of management review, 1995 - journals.aom.org
This article is intended to enhance the position of stakeholder theory as an integrating
theme for the business and society field. It offers an instrumental theory of stakeholder …

Stakeholder‐agency theory

CWL Hill, TM Jones - Journal of management studies, 1992 - Wiley Online Library
Taking agency theory and stakeholder theory as points of departure, this article proposes a
paradigm that helps explain the following: (1) certain aspects of a firm's strategic behaviour; (…

Does stakeholder orientation matter? The relationship between stakeholder management models and firm financial performance

…, AC Wicks, S Kotha, TM Jones - Academy of Management …, 1999 - journals.aom.org
Little empirical work has been done on the effect of stakeholder management on corporate
performance. In this study, we contributed to stakeholder theory development by (1) deriving …

Corporate social responsibility revisited, redefined

TM Jones - California management review, 1980 - journals.sagepub.com
There are several reasons for the current concern with corporate social responsibility. In
recent years, the level of criticism of the business system has risen sharply. Not only has the …

[BOOK][B] Promoting Active Learning. Strategies for the College Classroom.

C Meyers, TB Jones - 1993 - ERIC
This book draws on classroom experiences and faculty suggestions in providing a practical
guide to teaching strategies to encourage active learning in the college classroom. A wide …

Regenerating functional myocardium: improved performance after skeletal myoblast transplantation

DA Taylor, BZ Atkins, P Hungspreugs, TR Jones… - Nature medicine, 1998 - nature.com
The adult heart lacks reserve cardiocytes and cannot regenerate. Therefore, a large acute
myocardial infarction often develops into congestive heart failure. To attempt to prevent this …